In connection with this, a special training session was held for volunteers working in the Call Center, with the support of the NGO "Regional Dialogue," in collaboration with the TSUL Legal Clinic and the grant project "Establishing a Legal Clinic to Assist Youth at Social Risk."
The training was conducted by British expert Professor Richard Grimes and the head of the TSUL Legal Clinic, Otabek Narziyev.
During the event, the volunteers were provided with useful information on phone communication skills, methods of interacting with citizens, and making proper decisions in difficult situations.
Additionally, Associate Professor at TSUL and head of the grant project "Establishing a Legal Clinic to Assist Youth at Social Risk," D. Jumaniyazova, gave a presentation on working with youth from social risk groups and expanding the activities of legal clinics.
Furthermore, as part of the training, the volunteers participated in a simulation of mock calls to develop their practical skills.